Privacy Policy

Last updated: 18 July 2026

Roomrise Garden Rooms ("we", "us") respects your privacy and is committed to protecting your personal data. This policy explains what we collect, why, and your rights.

Information we collect

When you request a quote or contact us, we may collect:

• Your name, email address, phone number, and project postcode.
• Details about your intended garden room project (use case, size, requirements).
• Correspondence you send us, including messages submitted via our contact form.

How we use your information

• To respond to your enquiry, prepare a quotation, and schedule a consultation or site visit.
• To deliver and install your garden room and provide aftercare.
• To meet our legal, accounting, and contractual obligations.

We never sell your details to third parties.

Legal basis for processing

Under the UK GDPR, we process your data on the basis of your consent, to take steps at your request before entering a contract, and for our legitimate business interests in delivering our services.

Data retention

We retain enquiry data for as long as necessary to respond to your request and for a reasonable period afterwards for record-keeping. Project records are kept for the duration of any warranty and applicable limitation periods.

Analytics and cookies

With your consent, we use Google Analytics to understand how visitors find and use our website. Google Analytics may collect information such as the pages you visit, approximate location, device and browser information, and how you interact with the site. We use this information to measure and improve the website; we do not send your contact-form details to Google Analytics.

Analytics is disabled until you select “Accept analytics” in our cookie preferences. You can reject analytics or change your choice at any time using the “Cookie settings” button shown on the website. Google processes analytics information on our behalf. For more information, see Google's privacy policy.

Your rights

You have the right to access, correct, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, use our contact form.

Contact

Questions about this policy? Use our contact form or call +44 (0) 115 956 7890.